There wasn't any indication as to whether he was out of the office or just on another line. I told him I really didn't need a call back but would like some sort of reassuring news release.

Golfyeti, good for you that you benefited from your class-action claim. I have had the experience of a number of sure things, diamonds in Namibia, a dam on the Similkameen River (just down the way from Copper Mountain) and a company building CO detectors which Consumer Reports rated number one. All of those were hyped by management in consistently positive news releases, all of them were complete busts and none of them resulted in successful action against management. I should've hired a better lawyer, LOL. Make sure you tell your friends about the benefits of effective legal representation next time they are tossing around lawyer jokes (some of which really are funny)!