Dear Mr. x,
Pursuant to my email, our investigation shows that your BMO InvestorLine account will be credited by January 20th, 2012. If you have not received the credit by January 20th, 2012, please write us back and we will investigate with the appropriate department further.
Please feel free to contact us if you have any other questions or comments. Thank you for choosing BMO InvestorLine. We appreciate your business.
Regards,
Melissa x
Client Correspondence Specialist, BMO InvestorLine