I agree.. thats why that person/investor should not be using their service. Plently of other brokers would be happy to handle those trades. People who complain and stick with Etrade.... that falls on them.

EG. I have had my Bank Of america checking and saving accounts for 10 + years (used to be Barnett Bank)..... this month i moved all my money out of their bank. WHY? They kept freezing my debit card every month for fraud prevention/irregular activity.....baloney stuff.. got tired of it...everymonth, it was embarrassing.......... i finally sent them a message, when to the bank and closed my accounts....