I agree with you that any of can e-mail PTSC at any given time but when you said, and I quote "
I have said this before and I will repeat it again, do not mess with my money , or you might find yourself on the other end of a dispute." end quote.
I take that as a threat against the other posters and because of that I find that rude and uncalled for.
You may not like what they are doing but all they want is some answers and some results.
I'm not condoning their actions just codeming some of the words you chose.