Professionally built websites take time to build - from my own experience (as a customer), there`s a lot of time spent in concept, trial and error examples, etc. Then, there`s the developer`s time, usually spent amongst other various projects for customers. We had some extenuating circumstances along the way, although ours was professionally built, it was a simple 5 -6 window design, but it took @ 5 months.
As we can all see, Patriot`s sidetracked right now, working plan B. I`m sure site development`s continuing, but I also bet they will be slow in responding, as it`s not a priority at this point.
IMHO.
Regards