Sorry if this was already posted ...
This what is part of the GSA agrement...
Software,, software maintenance..training...Includes resources and facilities management, database planning and design, systems analysis and design, network services
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GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE, AND SERVICES
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Maintenance of Software as a Service -SUBJECT TO COOPERATIVE PURCHASING Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance as a service includes person-to-person communications regardless of the medium used to communicate: telephone support, on-line technical support, customized support, and/or technical expertise which are charged commercially.
Training Courses - SUBJECT TO COOPERATIVE PURCHASING Includes training
Information Technology Professional Services - SUBJECT TO COOPERATIVE PURCHASING Includes resources and facilities management, database planning and design, systems analysis and design, network services, programming, millennium conversion services, conversion and implementation support, network services project management, data/records management, subscriptions/publications (electronic media), and other services.
http://www.gsaelibrary.gsa.gov/ElibM...