Yes, well done. But... I wonder if they will even read it. Why would they? And if they do I imagine that they will paste a coy smile as they toss it in the trash. I don't see this zebra changing its stripes.
I do appreciate the time and effort it took to construct this great heartfelt message. And I hope that I'm 100% wrong in my forecast of their response.
I'm afraid that I view my glass as being 7/8 empty - at best.
GLTATL, DW