Dear Sula,
What a kind and gentlemanly response.
The thoughs running through my head were: You want it in a nutshell? Hang on, we'll ask Eileen to send you a tweet. Or, you want it in a nutshell? I'll go grab one of the techie squirrels up the tree in our yard, they're good with nutshells.
Your response was much better.
Pauline