Actually Bliss, the management is accountable to shareholders, large and small.
http://www.businessdictionary.com/definition/corporate-accountability.html
IR's job is to answer question from investors, not to ignore them, especially ones that have done so much to improve the knowledge base of the company. If they have nothing to say then so be it, but ignoring questions is just plain bad manners.
RF can suck eggs if they can't bother doing their job.
My next letter is going to Suresh to ask wtf their IR team is actually doing.