one broker i use is Fidelity. They charge more than anyone i know. I have paid them mucho in commission. When i asked them for the certificates for slglf and another stock, they gave me every explanation under the sun but said they couldn't do it. The stocks were purchased from inside a retirement acct. they said if they provided me the certificates then i would have to be taxed on all of it. There was a way they could have done it, even i knew but they did not suggest it. they could have ordered the certificate kept it in their salfe and then billed me on a monthly or annual basis. They just did not want to be bothered. I have paid them alot to do absolutely nothing for me. I am looking into transferring that part of my acct. to another broker.This is just one more indication that the SEC is their to protect the large houses and not me.