That's not my understanding.

When there is a proxy vote before a SHM, asking the share holders to vote in favor of the BOD recommendations such as, electing officers, approving additional shares, or to maintain the accounting firm, you are sent a proxy vote in writing or via e-mail correct...it comes in your name, you vote, and the quantity of shares you own..in your name, is recorded.

Sounds to me your broker does not know how to explain things correctly...

In the Dec 2008 interview with Garry that I posted at OT, he states having 18,000 share holders. This can mean: the number of accounts held in street name via a broker, in which Silverado can see your name, as well as paper certificate holders where there is NO name.

It's a bit more complicated than what I just said, but a generic answer.

Tell ya what, call another brokerage firm as a potential customer and see how they answer your questions. I think your guy/gal is in error etc.