MEZZO sets new customer service standard with “Battery for Life”...
in response to
by
posted on
Jun 19, 2007 02:20AM
MEZZO,
the Rolls-Royce plc backed Portable IFE Specialist has concluded a
first wave of detailed market research on Portable In-Flight
Entertainment performance and utilisation with some of the world’s
leading airlines. In response MEZZO is pleased to announce the launch
of our “Battery For Life” guarantee.
IFE airline surveys – of clients and passengers – are regularly
undertaken by MEZZO in keeping with the "founders" retail heritage and
recent feedback from the client-side showed a repeat challenge faced by
airlines using or considering Portable IFE: inconsistent battery life.
MEZZO already utilises reliable Portable IFE players with industry
leading battery life of 12 hours but will set new benchmarks in the
industry by guaranteeing the performance of batteries over the life of
the MEZZO contract.
MEZZO offer the “Battery for Life” guarantee as part of its extensive
range of bespoke customer service levels. Each “Battery for Life”
commitment is unique and airline-specific to ensure our clients can
count on a support system that’s designed around their needs, not their
service "providers."
MEZZO is happy to undertake enquiries on “Battery for Life” from
prospective clients at the Hamburg Aircraft Interiors Expo between 17 –
19 April on our stand number 2B1 or contact MEZZO Sales Director,
Daniel Nagler via email at daniel@mezzo.aero.
MEZZO offer a range of flexible Retail and Premium IFE business models
that are designed to make life simpler, better and cheaper for their
clients and their passengers.
Note to editors:
1. MEZZO is a Rolls-Royce plc backed Portable IFE Specialist offering a
unique, truly outsourced Portable IFE solution.
2. MEZZO offers a comprehensive of range of services including Full Ground Handling, Dependable Hardware, First-Class Content and Detailed Customer Insight.
3. MEZZO provide fully outsourced Portable IFE Services for low cost, scheduled and chartered carriers wishing to explore the revenue generating potential of Portable IFE such as Jet2.com and Flyglobespan.
4. MEZZO also provide bespoke Premium service IFE solutions for wishing to provide a superior quality of IFE to premium class passengers wishing to deploy a high quality IFE proposition to their most valued customers such as Silverjet and other business jet operators.
5. MEZZO services can be deployed to substitute investment in fixed systems or provide a service recovery option service where existing IFE/AVOD systems experience to reliability issues or prohibitive retrofit/investment costs.
Visit MEZZO on stand number 2B1 at the Aircraft Interiors Expo. To schedule an appoinmentt or request images please contact:
Steve Crawley , Marketing Manager , MEZZO,
Tel +44 (0) 207 092 1780
Fax+44 (0) 207 092 1808
steve@MEZZO.aero