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Message: RE: Email from American Airlines regarding IFE on transatlantic flight

RE: Email from American Airlines regarding IFE on transatlantic flight

posted on Jul 08, 2005 03:08AM
Dear Ms. White:

Thank you for contacting Customer Relations.

Based on the information you have requested regarding inflight entertainment system, I

have determined that our reservation personnel can better address your concerns. They

can be reached via 1-800-433-7300 and are available to assist you 24 hours a day, 7

days a week.

If you still have questions or concerns after your trip is completed, we`d be happy to

hear from you in Customer Relations.

Ms. White, we look forward to welcoming you and your grandson on board.

***********************************

I called reservations and asked the same question. I was put on hold for about 5 minutes then the reservationist told me that on this 9 hour flight (Boeing 763) there was a ``seat back video unit``. The only charge was $2 for a headset or you could bring your own. I`ll check it out on the 28th.

Betty

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