Questions are good!!!

I ask them all the time by visits (because I can), emails and calls, which anyone can do.

Asking questions on this board, "venting" etc will never produce an answer if one is available, so address them to the company as SS said.

I can't believe all the intelligent people on this board don't get that?

Yes, banning the basher whiners, I support.

Go to some other thread that allows that crapola!

Not you joeyd, but anyone who cannot follow the rules here...us posters did not write them, Agoracom did.

Follow them or take a hike.