In a very short time, Nina has gained widespread support from leading enterprise organizations, with Nuance gaining agreements with a growing number of leading financial, insurance, telecommunications, healthcare and consumer products and services organizations in the world. USAA, the leading insurance and financial services provider to U.S. military members and their families, has publicly announced their selection of Nina, which will be included in an update to their popular mobile app in early 2013.

To see a demonstration of Nina, click here.

“Personal virtual assistants are a global phenomenon. Providing broad language coverage, with context-aware, interactive dialog and natural language understanding is something that few organizations are capable of accomplishing,” explained Dan Miller, senior analyst at Opus Research. “Nuance is clearly taking a first-mover approach to growing global demand for mobile customer service options that embed a personal virtual assistant directly into a mobile app."

Nina is the first virtual assistant customer service app to incorporate both speech recognition and voice biometrics into a single integrated solution. It is also the first solution that provides an open software development kit (SDK) to support the rapid integration of virtual assistant capabilities into existing mobile applications. In addition, Nina is the first to allow organizations to brand their own virtual assistant persona, including the visual appearance and implementation of optional custom TTS voices.

http://www.nuance.com/company/news-room/press-releases/2013_02_06NinaIntl_FORWEB.docx