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Message: Intel Opening Its Own Stores Is an Interesting Move

Intel Opening Its Own Stores Is an Interesting Move

By Ashraf Eassa | More Articles | Save For Later
November 16, 2013 | Comments (1)

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Believe it or not, Intel's (NASDAQ: INTC ) brand is incredibly powerful among consumers. After all, those cute "Intel Inside" logos that adorn about 80% of PCs sold today don't go unnoticed. While the company is still fighting for market share in the smartphone and tablet spaces, there is little doubt that Intel's brand can, and will, go a long way to differentiating products based on its silicon going forward. OEMs competing in very crowded markets want every edge possible, and "Intel Inside" could eventually prove to be a meaningful weapon in the war against the likes of Qualcomm (NASDAQ: QCOM ) .

Building on this brand, Intel announced that, for this holiday season, it would be setting up "Intel Experience" stores. These are similar to what Apple, Samsung (NASDAQOTH: SSNLF ) , and Microsoft have been doing, but with a twist -- these stores will only be around during the holiday season. While the retail presence is integral to, say, the Apple experience, Intel is first and foremost a chip vendor. It's not trying to build its own products in an attempt to cut out OEM and ODM partners, but is instead trying to build the Intel brand and encourage shoppers to choose Intel-based products, no matter where they are shopping.

Intel's brand needs to go mobile
According to Interbrand's list of best global brands for 2013, Intel is still the ninth most valuable global brand. This sounds great, but the picture looks bleaker once you realize that Intel was the eighth most valuable brand during 2012 (Samsung stole Intel's spot). Intel's brand is powerful, but due to the lack of meaningful presence in the "hot" growth areas like smartphones and tablets (although this is changing) and the perception that Intel is a PC-oriented company (traditional PCs are no longer cool), it has remained stagnant while the mobile-levered tech players move up.

However, Intel is now a meaningful player in tablets and will continue to gain traction as its chips become increasingly potent. Over time, it should be a strong player in smartphones. For this holiday season, while Intel will also try to drive sales of its Ultrabooks, the focus is likely to be on Intel-based tablets. It would be nice if Intel and its partners could roll out Android-based tablets with Intel's latest "Bay Trail" system on chip. The key here is to convince customers that Intel-based tablets are the way to go.

The longer-term value of Intel's brand
While Intel's main rival, Qualcomm, enjoys a number of key technical advantages with its smartphone chips (in particular, more advanced cellular modem/RF technology), its brand is nowhere near as strong. For example, almost every Samsung phone with LTE sports Qualcomm Snapdragon silicon. Further, some of the most popular tablets (like the Google Nexus 7 and the Amazon Kindle Fire HDX) also sport top-notch Qualcomm chips. The brands in focus for these devices are the device/ecosystem vendors themselves, not the chip vendors.

A major advantage that PC OEMs have traditionally had is that they are able to leverage the Intel brand (via the "Intel Inside" stickers) to help drive consumer awareness and interest. Not too many folks know or even care about Acer or ASUS, but when they see the Intel Inside sticker, they're often inclined to take a closer look at those devices and judge them objectively.

This has some very obvious implications. While Intel is a component vendor and OEMs will weigh technical merit very heavily in selecting processors for their products, the Intel brand can also be thought of as a "scale tipper" in the case of two compelling products at equally compelling price points. After all, if the device vendor can get more marketing/brand muscle behind it in the difficult fights

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