The company is absolutely not listening and does not care! I am going to compile every b.s. pacifier statement from craig m. and all news releases going back to early 2008 and will send them to every news paper in Queensland, Sidney and their supposed shipping port,and that will be just the beginning!!! If the rest of you care about your investment I suggest you go on the offensive immediately,or risk losing it all. It might be that the rumors of criminal history in this family are true,we will find out soon.