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I feel your pain. "Been there- done that" and sounds like the same ordeal. How these financial institutions can be that sloppy is a shame. Good luck with that in the days to come. There seems to be someone keeping the pressure on our sp appreciation. So it may work out for you in the long run.
Hopefully meet up with you at the AGM, trying to finalize some personal arrangements at home. If I can get it all organized will be there with bells on!!