For the benifit of CD people. My experience: Called 1.877.742.2900 Told rep story, Emma asked me to send E-mail to supportcredentialdirect.com with name, account number, your return E address and phone number for each account asking for Green Proxy control numbers for all those accounts. Then support will direct it to the Trusty, back room, overthere somewhere, and the Trusty gives them to Emma, Emma E's me and I voted Green at the vote site. 6 hours total. Any other problems PM me, I will try to help.