Another threat to investors are provincial Limitations Acts which require investors to file for legal action within a certain period of discovery. In Ontario this is two years. This actually encourages financial services firms to drag out the complaint process and make low -ball offers with gag order attached. Investment dealers must respond to you in 90 days after which you can file a complaint with OBSI. Unlike OBSI , if you agree to send your complaint to the Bank's internal “ Ombudsman”, the limitation time clock keeps running. If this drags on beyond the statute of limitations period you will lose your right to civil litigation.

I copied this from the link you brought to our attention. Does this mean that according to the statute of limitations, it may already be too late to bring any information against the company to court.

You had better check that out with a lawyer. Sadly, you may all have to live with the decisions that were or were not already made.