The author and her article are misguided and missing the point. “Dealing Representative” is not strictly a salesperson. Greater clarity and precision comes from “Dealing Representative” , because the person you employ to make your trades both buys and sells ON YOUR BEHALF AND ON YOUR INSTRUCTIONS. My emphasis. You decide. You are in control. You are being told that you are responsible for your investments. So there is greater clarity, not less. 

Lori misled you, not the industry.