Thanks for your info from IR...
The only one I might take exception to is the first one...in the past it has been my experience that before the action is mailed the lawyers/company/patent holder is/are notified by phone of what is coming their way and what the "gist" of the correspondence is...
If the company is saying they have no idea of what is exactly in this rejection and...using the word "details' to you... might be an out for them because they may not know the exact wording of the rejection but IMO they know the basic "nuts and bolts' of the situation.. not that I would profess any details through IR at this time myself, but once again, IMO they should have and know where they stand and what has transpired. They just choose to not relate anything to one individual until they can convene and come up with a suitable PR...hopefully.
In fact I was told by an examiner directly, that once it has been mailed the correspondence is now public information that can be discussed...of course trying to get in touch with any particuclar person to do that is almost an impossibility; but nevertheless our side knows what was denied and why, if the past procedures I was exposed to,were followed in our case in the same manner.