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Mosaic ImmunoEngineering is a nanotechnology-based immunotherapy company developing therapeutics and vaccines to positively impact the lives of patients and their families.

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posted on Mar 26, 2009 04:15PM

Roche Replaces Remedy ARS With HP OpenView Service Desk Overview F. Hoffmann-La Roche Ltd. is a leading world-wide healthcare provider. Their IT departments serve over 60,000 users. In order to save time, effort and money, Roche started a global service harmonization program. The challenge was to change the previous paradigm from infrastructure management towards a global service management. They decided to switch from several local Remedy ARS systems around the world to one central HP OpenView Service Desk installation. GL, ads

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