I'm sorry, but a little frustrated at the comments concernig IR.
"Lazy"?? Really?? Seems the laziness is in those that won't email Chris or pick up the phone and talk to the guy. If you want to get some feedback or have a question, contact him. Chris has always been available and very amenable when I have contacted him. He may not tell you what you want to hear, or think you should hear, but he has always been willing to converse.