I emailed Shorecrest this afternoon and got a response within the hour - they are very helpful and clearly explained how to go about navigating this (I swear, I think this process is being done in a complicated manner so that we don't bother voting to retain our shares). See their response below. Hope this helps to clarify things.
Thank you for your inquiry.
I have found you on the Beneficial list – please consider yourself and your wife xxxxxxxxxx as Beneficial holders.
Registered holders are those with physical share certificates – thus requiring them to submit a Letter of Transmittal and other pertinent documentation/forms.
The mailing was completed on Thursday, February 17th, and I expect you will receive your packages in the next couple of days.
In your package, you will receive a proxy form containing a 15-digit Control Number for each of your accounts. To easily vote online for the Approval of the Arrangement with Wyloo and Approval of the Interest Share Resolution you can enter your Control Number at www.investorvote.com.
I can also take your vote over the phone via QuickVote which we submit to Broadridge Canada on a recorded line. A Control Number is not necessary for this option.
In addition to voting, if you are looking to retain all or a portion of your shares (partial elections are allowed) you must contact your Broker/Intermediary (iTrade) with your instructions. They will complete your request in their back office. Please ensure that you give your instructions if you are looking to retain as the default position is cash.
Should you have any further questions – please do not hesitate to ask.
Kind regards,
Jessica Carlascio
Shorecrest Group | Shareholder Engagement Specialist
T: 403-800-3077
67 Yonge St, Suite 901, Toronto, Ontario, M5E 1J8
www.shorecrestgroup.com