Dear PteRoy
Good to see you post again. Sorry to hear that things are not going as smooth as you want these days. If it is any consolence, I know many people that are a bit down and depressed post-covid … it seems to be the exception if you are not. Hang in there, with time this post-covid angst will pass as well. Call me if you ever want to chat about life or whatever...I will definitely put you to sleep faster than any pills ;-).
Your questions are very good and, I agree, service contracts go out quite along time (the 15-20 years you mention is quite common…even 25 years). We thought it better to be conservative when making calculations and set on 10 years. but we thought to be conservative
With respect to existing service contracts being an impediment to our progress, absolutely not. They do not, for whatever reason, seem to be concerned about this. I believe there are exit clauses that are entirely manageable.
Hope that Helps
Peter