http://investorshangout.com/post/778774/Baltia-Concierge-Coming-Soon-from-Baltia-Air-Lines#ixzz2VeH3ekvU
The airline concierge is a new breed of staff members whose role is the tender loving care of premium passengers, assisting them with ticketing, upgrades, connections, baggage handling, immigration and customs. Like hotel concierges, they also help with personal needs and last-minute arrangements, such as hotel and restaurant bookings, theater tickets and limo services. They'll meet and greet you and make alternative plans if the flight is canceled or delayed. Ask them about special events, weather and the political climate.
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The "air concierge" who takes over from the "ground concierge" will arrange car pick-ups, confirm hotel bookings, send personal messages, change onward flights and request special meals for later flights.
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http://investorshangout.com/post/778774/Baltia-Concierge-Coming-Soon-from-Baltia-Air-Lines#ixzz2VeGIAFwY
