Tele,
Sounds like a good initial approach. Let's get some dialogue going with some key people, especially the kahuna himself.
The links work fine. The Regional Office is in treed residential neighbourhood. and Head Office is in a commercial district. It's a small white house with dark brown door. It could double as a place to drop your bags and to conduct meetings. If you zoom in close you will be able to see the house number.
Next time you chat with the people there you might want to mention, in a fashion consistent with the quiet diplomacy, that the IR department has been doing a poor/lousy job...e.g. no reply to e-mails from shareholders is a "fatal error".
goldhunter